The estate agent
“Searches on the buyer’s related sale are still waiting. The responsible conveyancer has been asked for a milestone update.”
See the agent workflowA worked example
Follow one hold-up from question to clear next step.
A buyer is waiting on their purchase. Their agent’s sale looks ready, but a linked transaction still needs an answer. Here is how Haste Est8 makes that situation easier to understand and act on.
01ILLUSTRATIVE EXAMPLE02ONE LINKED HOLD-UP03VIEWS FOR EACH PERSON
Set the scene
Three moves depend on each other.
The buyer of the middle property needs their own sale to proceed. The seller of the middle property has an onward purchase. Progress on one link can affect the others.
- Buyer’s sale
- Your branch’s saleYou are here
- Seller’s onward purchase
Illustrative scenario with fictional transactions. This explains the workflow; it is not a customer result or a complete view of every possible legal step.
From scattered information to a useful update
What the platform does at each step.
- 01
The progressor opens the linked chain.
The branch’s own sale has several confirmed milestones. The chain view shows that searches are still waiting on the buyer’s related sale. The next useful question concerns that link.
For the agent: a specific place to investigate rather than a general “any update?” chase.
- 02
The record shows what is known.
The progressor can inspect the milestone, its source and confirmation state. If a connection has only been suggested or an update is still unconfirmed, it stays labelled that way.
For everyone: a reported answer is distinguishable from a confirmed step.
- 03
The responsible professional gets a focused question.
The follow-up asks whether the searches have been received. A professional outside a connected firm can use the secure reply route to provide the relevant answer.
For the conveyancer: clear transaction context and a defined milestone to answer.
- 04
The answer becomes part of the sale record.
If the professional reports that searches have arrived, the answer is recorded with its source and time. Any required confirmation or conflict review remains visible. The next action reflects the latest recorded state.
For the progressor: the reply is attached to the work it resolves, with a history to refer to.
- 05
The mover gets the explanation relevant to them.
The buyer or seller sees their own progress and relevant waiting context in everyday language. Another household’s identity, finances and legal advice stay outside that view.
For the mover: a clearer understanding of what is waiting and what the next step means.
The same situation, explained appropriately
One event. Different useful views.
The conveyancer
“Have the searches been received for this transaction? Confirm the milestone or report that it is still waiting.”
See the reply workflowThe buyer or seller
“A linked move is waiting for searches. The professional handling that step has been asked for an update.”
See the mover experienceExample wording only. The information shown depends on the recorded evidence and the viewer’s access.
When the answer is still missing
Uncertainty stays visible.
If a reply has not arrived, the platform keeps the work visible. If delivery fails, that becomes an item to investigate. If two sources disagree, the milestone needs review.
A completed searches step is still only one part of a transaction. Other legal work, mortgage requirements and chain dependencies may remain. The updated view helps people decide the next action without promising a move date.
Read the full process
The next step
Bring a real progression challenge to the conversation.
Use this example as a starting point, then discuss the workflows and linked firms around your own branch.
Get the agency overview- See the whole chain
- Focus the next action
- Keep movers informed